Who was the customer?
Simon Underhill and his family, homeowners undertaking a full renovation of a Grade II listed property.
Where was the project located?
Middleton Street, Norfolk.
How did they hear about you, and why did they choose you?
While the method of contact isn’t specified, the client was based overseas during the renovation and placed full trust in Birch Construction to manage and execute the project remotely. Our reputation for heritage-sensitive work and clear, reliable communication was key to securing the project.
What was the brief?
To sensitively renovate a Grade II listed building into a beautiful and functional family home. The goal was to modernise the space while preserving and restoring key historical features, all while working closely with conservation regulations and the challenges of a remote client.
What were the steps taken to achieve the brief?
- Worked alongside conservation specialists, architects, and engineers to ensure all work met listed building regulations
- Fully refurbished all original sash windows, retaining historic details while incorporating draft-proofing for improved efficiency
- Exposed and restored original fireplaces and internal brickwork, enhancing the property’s period charm
- Renovated the property throughout while preserving key heritage elements and structural integrity
- Managed the project with meticulous detail, ensuring the remote client (based over 4,700 miles away) was kept fully informed and involved through consistent digital communication and thorough planning
Were there any challenges along the way?
Yes — renovating a Grade II listed building presents inherent complexities, particularly around preservation and compliance. Additionally, the client’s international location created a logistical challenge that was overcome through clear communication, planning, and trust.
Who worked on this project?
The project was led by Jack and Jake, supported by the wider Birch Construction team and trusted specialists in heritage renovation, carpentry, and masonry, alongside structural engineers and conservation advisors.
